UX glossary and terminology.
A plain-English glossary of UX terms. What is A/B testing? What is a design system? What on earth is a heuristic? Every term answers its own question in the first sentence, then gives you a short story, practical advice and the questions people actually ask.
101 terms · 8 categories · free and linkable
A
A/B testing
ResearchA/B testing in UX means showing two versions of a design to different groups of users and measuring which one gets the better result.
Read moreAbove the fold and below the fold
UI & visualAbove the fold in UX is the part of a page visible on screen without scrolling, while below the fold is everything you only reach by scrolling down.
Read moreAccessibility
PrinciplesAccessibility in UX means designing products so people with disabilities can perceive, operate and understand them, with or without assistive technology.
Read moreAdobe XD
ToolsAdobe XD is a vector-based design and prototyping tool from Adobe that was used to create wireframes, interface designs and clickable prototypes.
Read moreAffinity map
ResearchAn affinity map in UX is a visual grouping of research notes, quotes and observations into themes so patterns across many users become easy to see.
Read moreAffordances
PrinciplesAffordances in UX are the cues in an object or interface that suggest what you can do with it, such as a raised button that looks pressable.
Read moreAgile UX
ProcessAgile UX is a way of doing UX work in short, repeating cycles alongside developers, so research and design keep pace with each sprint.
Read moreAnimation design
UI & visualAnimation design in UX is the planned use of motion, such as transitions and feedback effects, to help people understand what an interface is doing.
Read moreB
Beta testing
ResearchBeta testing in UX is releasing a nearly finished product to a limited group of real users to find bugs and usability problems before the full launch.
Read moreBrainstorming
ProcessBrainstorming in UX is a structured group session where a team generates many ideas for a design problem before judging or choosing between them.
Read moreBrand identity
StrategyBrand identity in UX is the set of visual, verbal and behavioral traits that make a product recognizable and consistent on every screen.
Read moreBreadcrumb
UI & visualA breadcrumb in UX is a small trail of links, usually near the top of a page, that shows where you are in a site and lets you jump back up.
Read moreC
Card sorting
ResearchCard sorting in UX is a research method where people group labeled cards into categories, showing how they expect content to be organized.
Read moreCase study
CareerA UX case study is a written story of one design project that shows the problem, your process, the decisions you made and what came out of it.
Read moreClickstream analysis
ResearchClickstream analysis in UX is the study of the recorded sequence of clicks and page views people make so you can see how they actually move through a product.
Read moreCognitive load
PrinciplesCognitive load in UX is the amount of mental effort a person must spend to understand an interface and complete what they came to do.
Read moreCompetitor analysis
ResearchCompetitor analysis in UX is studying how rival products solve the same user problems, so you can spot strengths to match and gaps your design can fill.
Read moreConsistency
PrinciplesConsistency in UX means similar elements look and behave the same way across a product, so users can apply what they learned in one place everywhere else.
Read moreContextual inquiry
ResearchContextual inquiry in UX is a research method where you observe and question users in their own environment while they do real work with a product.
Read moreCustomer experience (CX)
StrategyCustomer experience (CX) is how a person feels about every interaction with a company, from first ad to support call, while UX covers the product part of it.
Read moreD
Dark UX
PrinciplesDark UX is the practice of designing interfaces that trick or pressure people into actions they did not intend, usually to benefit the business.
Read moreDecision matrix
ProcessA decision matrix in UX is a table that scores design options against agreed criteria so a team can compare them fairly and choose with evidence.
Read moreDesign debt
ProcessDesign debt in UX is the buildup of inconsistent, outdated or shortcut design decisions that make a product harder and costlier to improve over time.
Read moreDesign deliverables
ProcessDesign deliverables in UX are the tangible outputs a designer hands over, such as research findings, wireframes, prototypes and specs.
Read moreDesign patterns
UI & visualDesign patterns in UX are proven, reusable solutions to common interface problems, such as a search box, a login form or a shopping cart flow.
Read moreDesign sprint
ProcessA design sprint in UX is a short, structured workshop, usually five days, where a team takes a problem from idea to tested prototype.
Read moreDesign system
ProcessA design system in UX is a shared collection of reusable components, design tokens, guidelines and code that keeps a product consistent across teams.
Read moreDesign thinking
ProcessDesign thinking in UX is a problem-solving approach that starts with understanding people, then defines the problem, generates ideas, and tests prototypes.
Read moreDiary study
ResearchA diary study in UX is a research method where participants record their own experiences, tasks or thoughts over days or weeks, in real contexts.
Read moreE
Empathy
PrinciplesEmpathy in UX is the ability to understand what users think, feel and need, and to let that understanding shape every design decision you make.
Read moreEmpathy map
ResearchAn empathy map in UX is a simple one-page diagram that captures what a user says, thinks, does and feels, to help a team see the world from their side.
Read moreEnd user
ResearchAn end user in UX is the person who actually uses a finished product to get something done, as opposed to the people who buy, build or manage it.
Read moreEthical design
PrinciplesEthical design in UX is the practice of making products that respect users' time, attention, privacy and autonomy instead of exploiting them for business gain.
Read moreEye tracking
ResearchEye tracking in UX is a research technique that records where and for how long a person looks on a screen, to show what draws attention or gets missed.
Read moreF
Fidelity
ProcessFidelity in UX describes how closely a design artifact, such as a sketch, wireframe or prototype, resembles the finished product in looks, detail and behavior.
Read moreFigma
ToolsFigma is a browser-based design tool where teams create interfaces, build prototypes and collaborate on the same file in real time.
Read moreFlat design
UI & visualFlat design in UX is a visual style that drops shadows, textures and gradients in favor of simple shapes, bold color and clean typography.
Read moreFocus group
ResearchA focus group in UX is a moderated discussion with a small group of people from your target audience about their needs, opinions and expectations of a product.
Read moreFull-stack designer
CareerA full-stack designer is a designer who covers the whole product process, from research and UX to visual design, prototyping and sometimes front-end code.
Read moreG
Gestalt principles
PrinciplesGestalt principles in UX are psychology rules describing how people group visual elements into wholes, such as by proximity and similarity.
Read moreGrid system
UI & visualA grid system in UX is an invisible framework of columns, gutters and margins that helps designers align and space elements consistently across a layout.
Read moreH
Heatmap
ResearchA heatmap in UX is a visual overlay that uses color to show where users click, tap, scroll or look on a page, with warmer colors marking more activity.
Read moreHeuristics
PrinciplesHeuristics in UX are broad rules of thumb for good interface design, used to judge a product and spot usability problems without running a full user study.
Read moreHick's law
PrinciplesHick's law in UX says that the more choices you give people, the longer it takes them to decide, so fewer clear options speed up decisions.
Read moreHow Might We (HMW)
ProcessHow Might We (HMW) in UX is a way of phrasing a problem as an open question, such as "How might we help new users get started?", to spark ideas.
Read moreI
Ideation
ProcessIdeation in UX is the stage of the design process where a team generates and explores many possible solutions to a clearly defined user problem.
Read moreInclusive design
PrinciplesInclusive design in UX is the practice of designing products that work well for people with a wide range of abilities, backgrounds, devices and situations.
Read moreInformation architecture
ProcessInformation architecture in UX is the practice of organizing and labeling a product's content so people can find what they need and understand where they are.
Read moreInteraction design (IxD)
UI & visualInteraction design is the practice of shaping how people and a digital product communicate: what users do, how the product responds and how it feels.
Read moreIntuitive design
PrinciplesIntuitive design in UX is an interface people can use correctly without instructions, because it matches what they already know and expect.
Read moreInVision Studio
ToolsInVision Studio was a screen design and prototyping tool built for UI design and animation, and it was discontinued when InVision shut down its products.
Read moreIterative design
ProcessIterative design in UX is a cycle of designing, testing and refining a product in repeated rounds, so each version learns from the one before.
Read moreM
Material Design
UI & visualMaterial Design is Google's open design system, a set of guidelines, components and tools for building consistent interfaces across Android, web and more.
Read moreMental model
PrinciplesA mental model in UX is a person's internal belief about how a system works, which shapes what they expect to happen when they use it.
Read moreMicrocopy
ContentMicrocopy in UX is the small bits of text inside an interface, like button labels, hints and error messages, that guide people through a task.
Read moreMockup
ProcessA mockup in UX is a static, high-fidelity picture of a screen that shows the final look, including colors, type, images and layout, but not how it works.
Read moreModal
UI & visualA modal in UX is a window that appears on top of the current page and blocks interaction with everything behind it until the user responds or closes it.
Read moreMVP (minimum viable product)
StrategyAn MVP in UX is the smallest version of a product that real users can try, built to test whether the core idea solves a genuine problem before investing more.
Read moreP
Pain points
ResearchPain points in UX are the specific problems, frustrations or obstacles that users run into when trying to reach their goals with a product or service.
Read moreParadox of specificity
PrinciplesThe paradox of specificity in UX is the idea that designing for one clearly defined user often ends up serving more people than designing for everyone.
Read morePersona
ResearchA persona in UX is a fictional but research-based profile of a typical user, describing their goals, habits and frustrations to keep design decisions grounded.
Read morePortfolio
CareerA UX portfolio is a curated collection of your design projects, usually case studies, that shows how you think, work and solve problems for users.
Read moreProblem statement
ProcessA problem statement in UX is a short, clear description of the user problem a team wants to solve, who has it and why it matters, written before design.
Read moreProduct roadmap
StrategyA product roadmap in UX is a high-level plan of which problems and features a team will tackle over time and why, keeping design and engineering aligned.
Read morePrototype
ProcessA prototype in UX is an early, interactive model of a product that lets you test how it works and feels before spending time building the real thing.
Read moreQ
Qualitative user research
ResearchQualitative user research is the study of people's behavior, needs and motivations through observation and conversation, to learn why they act as they do.
Read moreQuantitative user research
ResearchQuantitative user research is the collection and analysis of numerical data about user behavior or attitudes, showing how many people do or think something.
Read moreS
Sitemap
ProcessA sitemap in UX is a diagram or list showing every page of a website or app and how those pages are organized and linked, usually as a hierarchy.
Read moreSketch
ToolsSketch is a vector-based design app for macOS that UX and UI designers use to create interfaces, icons, wireframes and design systems.
Read moreStakeholder interviews
ResearchStakeholder interviews in UX are structured talks with the people who have a stake in a product, held to learn goals and constraints before design starts.
Read moreStoryboard
ProcessA storyboard in UX is a sequence of simple drawn panels that shows how a person encounters a problem and uses a product to solve it, told as a visual story.
Read moreStyle guide
ProcessA style guide in UX is a reference document that sets the visual and writing rules for a product, such as colors, fonts, spacing and tone of voice.
Read moreSurveys
ResearchSurveys in UX are structured sets of questions sent to many users at once to gather opinions, behaviors and satisfaction data you can count and compare.
Read moreT
Task analysis
ResearchTask analysis in UX is the study of how people complete a goal, broken down into the individual steps, decisions and tools involved from start to finish.
Read moreTree testing
ResearchTree testing in UX is a research method where people try to find items in a text-only outline of your site structure, showing whether the hierarchy makes sense.
Read moreTypography
UI & visualTypography in UX is the choice and arrangement of typefaces, sizes, spacing and weights that make text readable and give an interface its character.
Read moreU
UI elements
UI & visualUI elements in UX are the individual building blocks of an interface, such as buttons, text fields, menus and icons, that people see and interact with.
Read moreUsability
PrinciplesUsability in UX is how easily and satisfyingly specific users can reach their goals with a product, measured by learnability, efficiency and error rates.
Read moreUsability testing
ResearchUsability testing in UX is a method where you watch real people try to complete realistic tasks with a product to find where they struggle.
Read moreUser flow
ProcessA user flow in UX is a diagram showing the steps a person takes through a product to complete a task, including decisions and possible detours.
Read moreUser interface (UI)
UI & visualA user interface (UI) is everything a person sees, touches or hears when using a product, from buttons and text to layout, color and feedback.
Read moreUser interface design
UI & visualUser interface design is the craft of shaping the screens, controls and visual elements people use to interact with a digital product, clearly and easily.
Read moreUser interview
ResearchA user interview in UX is a one-on-one conversation where a researcher asks people about their goals, habits and frustrations to understand their real needs.
Read moreUser journey map
ResearchA user journey map in UX is a visual timeline of the steps a person takes to reach a goal, showing their actions, thoughts, emotions and pain points.
Read moreUser research
ResearchUser research in UX is the practice of studying people who use or might use a product, to understand their needs and behavior so design rests on evidence.
Read moreUser stories
ProcessUser stories in UX are short sentences that describe what a user wants to do and why, written from their point of view to guide what a team builds.
Read moreUser testing
ResearchUser testing in UX is the practice of watching real people try to use a product or prototype, to find out what works and what confuses them.
Read moreUser-centred design
ProcessUser-centered design is a process where designers involve the people who will use a product at every stage, from research and ideas to testing and refinement.
Read moreUX audit
ResearchA UX audit is a structured review of an existing product that finds usability problems and ranks them by how much they hurt users.
Read moreUX design
PrinciplesUX design is the practice of shaping how a product works and feels to the people using it, so they can reach their goals with little frustration.
Read moreUX documentation
ProcessUX documentation is the written and visual record of research, design decisions and specifications that lets a team build and maintain a product.
Read moreUX strategy
StrategyUX strategy is a long-term plan that connects what users need with what the business wants, and sets the direction for how a product's experience should evolve.
Read moreUX writing
ContentUX writing is the craft of writing the words inside a product, such as buttons, labels and error messages, so people can understand it and get things done.
Read moreW
White space
UI & visualWhite space in UX is the empty area around and between interface elements, which gives content room to breathe and makes a screen easier to read and scan.
Read moreWhiteboard challenge
CareerA whiteboard challenge in UX is a live design exercise in a job interview where you solve a problem on a whiteboard while explaining your thinking out loud.
Read moreWireframe
ProcessA wireframe in UX is a simple, low-detail blueprint of a screen that shows layout, content placement and functionality before any visual styling is added.
Read moreQuestions about UX terms.
What is the UX glossary?
A free glossary of the UX terms designers use every day, from A/B testing to wireframes. Every term answers its own question in the first sentence, then adds a short story, practical advice and common questions. We also call it the UX lexicon.
What is UX terminology?
The shared vocabulary of user experience work: research methods such as card sorting and usability testing, process terms such as sprint and handoff, and principles such as affordance and heuristic. Knowing these UX terms makes it easier to follow a design conversation.
Who is the UX glossary for?
Students learning UX, designers who want a quick refresher, and founders, developers and product managers who work with designers and want to follow the conversation without nodding along.
How is it different from the UI glossary?
The UI glossary at /lexicon covers visual styles and interface patterns such as bento grids and glassmorphism. This UX glossary covers the practice around them: research methods, process, principles, tools and career vocabulary.
Can I link to or quote a term?
Yes. Every term has a stable URL under /lexicon/ux/ and the first sentence is written to stand alone, so you can quote it. A link back is appreciated but never required.
Is it free?
Completely. No sign-up, no paywall, no ads. If it helps you, a star on the GitHub repository is the nicest thank you.
Found this useful? A GitHub star helps other designers find it.