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ProcessUX lexicon

What is ideation in UX?

Ideation in UX is the stage of the design process where a team generates and explores many possible solutions to a clearly defined user problem.

also calledidea generation · concept generation

You have done the research, you know what is hurting people, and now comes the fun part: coming up with answers. Ideation is the deliberate, slightly messy phase where you produce lots of options before choosing any of them. The first idea is almost never the best one.

In short
  • Ideation generates many options for a defined problem before you pick any.
  • Separate divergent thinking from convergent thinking, and do not judge too early.
  • Silent writing and sketching give everyone a voice, not just the loudest person.
  • Choose by agreed criteria, and test several concepts instead of one.
01

Where ideation sits in the process

Ideation comes after you have understood the problem and before you build prototypes. In many models it follows research and a clear problem statement, and it ends when you have a short list of concepts worth testing.

Skipping the earlier steps is the usual way to ruin it. Brainstorming without a clear problem produces ideas that sound clever and solve nothing. A tight question such as 'How might we help first-time users finish setup in under five minutes?' gives a room something to push against.

02

Two modes: spreading out and narrowing down

Ideation has two halves that need different mindsets.

The first is divergent. You want quantity, strange angles and no judging. Weak ideas are useful here because they spark other people's better ones. The second is convergent: sorting, combining and choosing, where critical thinking finally gets its turn.

Mix the two up and the room goes quiet. Nobody shares a half-formed thought if the first response is 'that won't work'. Keep the phases separate and say out loud which one you are in.

03

Techniques that actually get ideas out

  • Brainstorming: a timed group session where everyone contributes freely.
  • Brainwriting: people write ideas silently first and then share, which helps quieter team members.
  • Crazy Eights: fold a sheet into eight panels and sketch eight rough ideas in eight minutes.
  • How might we questions: turning problems into open prompts.
  • Worst possible idea: deliberately propose terrible solutions, then flip them.
  • Analogies: ask how a hospital, an airline or a vending machine handles a similar problem.

The technique matters less than the rules: a time limit, a clear question and a few sketches rather than a wall of vague words.

04

Choosing what to take forward

After the flood comes the sorting. Cluster similar ideas, discard duplicates and then compare what is left against criteria you agreed on in advance: how well it solves the user's problem, how feasible it is to build and how much it fits the business. A decision matrix or dot voting keeps it from becoming a popularity contest.

Pick a few promising directions, not one. The point of ideation is to test several ideas cheaply before committing to any.

05

Common ways ideation fails

Loud voices dominate, the most senior person's idea wins by default, or the group stops at the first good-enough answer. Another trap is treating ideation as a one-off workshop and then never connecting it back to research.

Give everyone a turn, collect ideas individually first and always trace each concept back to the user need it serves. If an idea cannot be connected to the problem, park it.

Common questions

Ideation: your questions, answered

What is ideation in UX design?

It is the phase where a team creates a wide range of possible solutions to a specific user problem. It follows research and problem definition, and it ends with a handful of promising concepts that move on to prototyping and testing.

What are the best ideation techniques?

Brainstorming, brainwriting, Crazy Eights sketching, how might we questions and analogies from other fields are popular choices. The best technique is the one that gets everyone contributing quickly, so mix methods and keep sessions short and focused.

How long should an ideation session last?

Many productive sessions run between 45 minutes and two hours, with timed rounds inside. Short, intense bursts usually beat marathon meetings. Plan a separate time for sorting and choosing, so generating ideas stays free of judgment.

Who should be involved in ideation?

A mix of roles works best: designers, developers, product people and, when possible, people who talk to customers. Different viewpoints produce better ideas and ensure that what you choose is also feasible to build.

What comes after ideation?

You select the strongest concepts, build prototypes of them and test them with real users. Findings from testing often send you back into ideation for another round, which is normal in an iterative process.

People also ask

More quick answers

What is the difference between ideation and brainstorming?

Ideation is the whole phase of generating and selecting ideas, while brainstorming is one technique used within it.

What is a how might we question?

It is a short, open prompt that frames a problem as an opportunity, such as asking how might we make checkout feel less risky. It helps groups start generating ideas.

Is ideation part of design thinking?

Yes. It is one of the standard stages, usually placed after defining the problem and before prototyping.

Can you do ideation alone?

Yes. Solo sketching and writing work well, though groups bring more variety of perspective. Many teams combine individual work with group sharing.

How many ideas are enough?

There is no magic number. Keep going until the obvious ideas run out and stranger ones start to appear, then move to sorting.

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